Returns and Exchanges
All returns and exchanges may be handled quickest by creating a customer account/profile on our website. Once you have signed in to your customer account, you will have access to an "Orders" tab, located on our header's menu.
From the Orders tab, you will find an easy, step-by-step process for successfully submitting a claim for both returns and exchanges.
Your exchange/refund will be processed on the spot once your returned package has been received, with most exchanges shipping back out same day.
TIP: All returned packages are picked up twice a week on our end, so if an exchange is urgent, your quickest option is to simply re-purchase the correct size and request a refund on the item you are returning.
Exchanges and Returns
ALL RETURNS AND/OR EXCHANGES MUST BE SUBMITTED WITHIN 30 DAYS FROM DATE OF PURCHASE. Return/Exchange REQUESTS FOR PRODUCTS THAT HAVE BEEN WORN, WASHED, OR USED WILL NOT BE ACCEPTED, unless product is covered under gear warranty
Click a tab below to learn more about returning or exchanging a purchase
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To begin the refund or exchange process you must have a customer account/profile.
If you've yet to create a Spring Legion Online Customer Account, you can easily do so from the main menu area on our website's homepage.
Once you have logged into your account, click on the "ORDERS" tab at the top of the page. This might be found in the main menu on certain mobile devices.
From the ORDERS page, you can easily navigate through your order history, tracking updates, and the step-by-step process for returning or exchanging any of those orders.
If you are exchanging an item, you will select your new size from there.
If you are returning an item for a refund, the money will return to your payment method once the returned item is received.
It's very quick and super easy.
If your are unable to create an account, follow the steps on the next tab, titled EXCHANGES/RETURNS for an In-Person Purchase
Gaiter Questions
Tips and info on your new gaiters
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The Spring Legion Turkey Hunting Gaiters are not intended to provide snake-bite protection, nor are they made from certified snake proof material.
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Yes, our gaiters are coated top to bottom in C-0 DWR, making the shell of your gaiters 100% waterproof.
Now, that's not to say your feet will be dry if you go stand knee-deep in a lake, but as far as crossing shallow creeks, morning dew, and light rain, you're covered.
The most common causes of wet feet while wearing gaiters is wearing a size too big, or having your stirrup too loose, resulting in a gap between your boot and gaiter.
To ensure your gaiters fit like they should, watch the intructional video below.
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Wearing your gaiters incorrectly can often provide as much good as not wearing them at all.
A loose gaiter may still allow water, ticks, dirt, and debris into your pants and shoes.
To ensure your new gaiters are being worn as intended, watch the short video below.
(Don't worry, we were a little unsure how to put them on at first too)
Warranty & Repair
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All of our products are subject to extensive quality control.
Aside from the Turkey Hunting Gaiter II, our warranty provides a guarantee against manufacturer defects only.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 30 days of purchase to qualify for manufacturer warranty coverage.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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Our Turkey Hunting Gaiter II is covered under warranty up to 30 days from purchase. Should your new gaiters break in those 30 days, simply send the m back to us with a note requesting a warrantied replacement pair.
Once we receive the returned gaiters, we'll assess the product to confirm they were in fact broken under usual and typical hunting conditions and send a replacement pair to you within 24 hours.
Shipping
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.In addition to shipping windows, please allow 3-6 days for order fulfillment.
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In most cases, there's not much we can do if the address has been entered incorrectly and the order has shipped. Occasionally, we are able to catch them before it leaves our hands, but that is not garunteed.
Should you send your package to the wrong address, one of the quickest resolutions is to simply reorder the products with a correct address. If USPS returns the original package to us, we'll refund that order on the spot and you'll already have your products in hand.
working with us
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Our mission is to bring an old-school state of turkey hunting to the eyes and ears of new-school mediums. Select affiliation opportunities may prove to be an effective way of accomplishing that goal.
If you are actively involved in the outdoor realm and are able to offer a positive influence for an established following (10K+) please reach out to us on social media so that we may connect and evaluate the opportunity.
We have never (nor will we ever) pay a person of influence to wear or use one of our products. If somebody is wearing a Spring Legion logo, it is because they chose to wear it.
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We are always looking for folks who have a knack for pictures and videos. If you have any photos or videos clips featuring an article of Spring Legion's, please send it over to us and we will certainly give proper photo credit on posts, and maybe even feature the media on our website.
If you are interested in professional media opportunities, for things like products pics, release reels, hunts, and editing services, we'd love to hear from you.
If the value provided fits a need, we will negotiate a means to make it happen.
You may contact us directly at support@springlegion.com