All returns and exchanges may be handled quickest by creating a customer account/profile on our website. Once you have signed in to your customer account, you will have access to an "Orders" tab, located on our header's menu.

From the Orders tab, you will find an easy, step-by-step process for successfully submitting a claim for both returns and exchanges.

Your exchange/refund will be processed on the spot once your returned package has been received, with most exchanges shipping back out same day.

TIP: All returned packages are picked up twice a week on our end, so if an exchange is urgent, your quickest option is to simply re-purchase the correct size and request a refund on the item you are returning.

Most of our hunting gear carries a 30-day replacement warranty, so long as the item is in stock.

Should you have a problem with your gear, refer to the returns/exchanges page and follow the instructions.

In your return package, include a note with your order number, detailing the defected area of your gear so that we may log each defect over time and improve those areas in the future.

Any returned items that are deemed to have defected under usual wear and tear conditions may not qualify for a warranty swap.